Questions & Answers

• What is your customer satisfication cancellation policy? Customer Satisfaction is our #1 priority. We keep contact with our clients prior to the event so the lines of communication are always open. If for any reason we should fail in this area you have the right to cancel our services using our cancellation policy. We've never had anyone cancel..

• What is your event cancellation policy? Any notice required by our Agreement or given in connection with it, shall be in writing and shall be given to the appropriate party by personal delivery or by certified mail, postage prepaid, or recognized overnight delivery services. Cancellations must be made to D&S Entertainment c/o Stacy Gibson P. O. Box 301 Kennett Square, PA 19348 / 610-524-4225 / info@dandsdj.com 14 (fourteen) days prior to event or client will be responsible for full event price..

• How many weddings do you perform each year? We do many events and weddings throughout the year. We are booked at least one day of every weekend from September through June..

• How many months in advance do I need to reserve your services for my wedding date? Reserving your wedding date 3 months in advance is optimal but as long as you can meet with us 7-10 days before your event and we have the date available we would be happy to serve you..

• Can your DJ MC our event? Can you provide a microphone? Absolutely and Absolutely. We can do both. .

• What are your standard payment terms? We require a $125.00 deposit upon acceptance of our contract and the remaining balance due three weeks prior to your event when you meet with us..

• What type of equipment do you use? What special feature (lighting, etc) can you provide? Our equipment is owned and fully insured. With names like Carvin, Yamaha and Numark premium sound is inevitable. More importantly, to virtually eliminate any stoppage in play, a complete second setup is always readily available. .

• We want to meet and talk to the DJ that will be at our wedding reception, is that a problem? No, it is not a problem and we actually recommend you meeting with us prior to your event..

• How early do you typically arrive before an event? We like to arrive 1 hour prior to the event to have everything in place before the first guests arrive..

• Do you bring backup equipment to the event? Do you have backup djs in case of sickness? Yes, we always have a second set up with us in case of a problem. All of our equipement is checked prior to every event to avoid complications. We have back up Disc Jockeys as well who are all professional and trained by the owner..

• Can guests make song requests? How many (and what types) of CDs will the DJ bring to the event? Yes, we allow everyone to make requests but we do adhere to the guidelines set forth by the person who hired us. We do not bring CD's we have all of our music on in an MP3 system and therefore we are able to carry with us over 10,000 selections!.

• Do we need to provide a meal for the DJ during the event? Providing a meal for the DJ is not necessary but it has happened on several occassions and we are grateful. We do not let this interrupt our service to you in any way..

• What happens prior to the wedding? When do you need our song list? We are in contact with you several times prior to your wedding/event. We will provide you with a data form which gives us specific information about your likes and dislikes pertaining to genre and song selections. When we meet with you prior to your event we will discuss everything with you so we know exactly what you want and need from us..

• Do you disc jockeys take any breaks or pauses from playing music? Absolutely not. We are hired to play music and that is what we do. .

• What standard attire will the DJ wear to my function? May I request that the DJ wear a tuxedo? Our standard attire is business dress. If you wish us to wear tuxedos that can be arranged..

• How many DJs do you have on staff? What is your qualification for hiring DJs We have 6 disc jockeys on staff. Two are the owners and two are associate disc jockeys. All associates are trained prior to attending any wedding or function..

• What makes you different from other local disc jockeys? Why should someone hire you? We work in conjuction with your facility, photographer and videographer to ensure your day is as special as you have imagined all your life. We play music you want to hear and want you to have the time of your life..

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